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Trade-in Program

"EverTrade"

Trade-in Program for Replacements

This program allows you to easily transition to your next DROPS item
after you've enjoyed your current one for a long time.

Based on the time since purchase and the condition of the item,
you will receive a discount that can be used on your next purchase.

1. EverTrade Principles

The appeal of leather deepens with daily use.


To honor that time, and to ensure you can choose a replacement without hesitation when the time comes,
we offer progressively higher discount rates based on the period of ownership.

This system is not about the value decreasing as it ages, but about smoothly transitioning to the next optimal item.

2. Trade-in Special Offer Guidelines

You can receive estimated benefits according to the following periods:

0〜6ヶ月以内 最大 60%
6ヶ月〜1年以内 最大 45%
1年〜2年以内 最大 35%
2年〜3年以内 目安 26〜29%
3年〜4年以内 目安 18〜25%
4年以上 個別にご案内

* The number of years is based on the purchase date of the warranty registration.
* Natural changes due to daily use are not covered.
* Recalculations will only be made within a reasonable range for significant damage.

 

3. Applicable items

  • Bags/Wallets/Small items purchased directly from DROPS

  • Items received as gifts are also eligible
    (*Available after registering as a DROPS member for warranty registration)

  • Custom-made and customized items are not eligible

4. Scope of Discounts

  • Wallets, small accessories, bags → Bags: ◎Possible
  • Wallets, small accessories → Wallets, small accessories: ◎Possible
  • Bags → Wallets, small accessories: ×Not possible

  • Even if the preferential discount amount exceeds the product price, no refund or carry-over of the difference will be provided.

5. How to use

① Warranty Registration (EverCare)

You can register your warranty using the card included with your delivery.

(Even if you received it as a gift, you can register using the card.)

*Customers who purchased before the warranty card was issued should refer to the email sent at the time of order shipment, etc., and register here.

② EverTrade Application

If you wish to trade in an item,
you can apply via the EverTrade Application Form.

We will provide an estimate of the discount based on your application details.

③ Purchase a New Item

You can purchase it as usual.
Do not use the discount at this point.

④ Return the Trade-in Item

After your application, we will send you an email with return instructions.
DROPS will accept it by cash on delivery.

⑤ Trade-in Confirmation

After confirming the condition of the item,
we will finalize and apply the trade-in amount, then refund it to your original purchase payment.

6.Evertrade Protection Plan

  • We will offer you the best benefits according to the age and condition of your item.
  • Even if it's a gift, it can be used after warranty registration.

  • We return the value of the period you have carefully continued to use the item, naturally connecting it to your next one.

 

Using EverTrade

  • We accept items purchased through DROPS official channels.
    Even if it's a gift, you can use the service after warranty registration.
  • The trade-in value will be determined based on the time elapsed since purchase and the condition of the item.
  • Changes due to daily use are not an issue.
  • We also accept items with personalization (initial engraving). However, if there are signs of removal or significant damage different from what was stated at the time of application, we will inform you whether it can be applied and the applied amount after assessing the condition.
  • The trade-in value will be returned as a refund that is directly applied to your current purchase. We do not offer refunds of the difference or rollovers.
  • Trade-ins are operated as a system "for replacement purposes," and use cases from bags to wallets/small accessories are not eligible.
  • The trade-in value will be finalized upon confirmation of the returned item. The amount is not fixed based solely on the application.

EverTrade Application Form